Carrier Services


A Local Company with a Global Connection


Extend your customers' footprint in Eastern Canada with access to more than 180,000 service-ready buildings at your fingertips.

Discover our services

Our Network

Fibre optic

45,000+ km

Connected enterprises

3,131

Aggregated capacity

200Gbps


Take Your Pick from à la carte Services

Dedicated Internet Access (DIA)

Characteristics
  • Dedicated fibre optic access
  • Symmetrical bandwidth up to lOGbps
  • Committed bandwidth or 95th percentile available

Ethernet Services [EPL/EVPL/EOD]

Characteristics

EPL/EVPL

  • Bandwidth from up to 10Gbps
  • Committed Information Rate Circuits (CIR) & Standardized Multi-CoS
  • Maximum Service Frame Size 9022 bytes (Jumbo Frame)

EOD (Ethernet Over DocSIS)

  • Hybrid fibre-coaxial technology
  • Bandwidth from 5Mbps/5Mbps up to 200Mbps/30Mbps
  • Functional on your existing E-NNI
  • Specialized Carrier services
  • SIP Trunking
  • Wholesale PRl's
  • Custom-built network solutions
  • Strong unique expertise in designing, deploying, and operating complete rings with diverse fibre routes
  • High fibre and density count
  • Wavelength DWDM services between regional markets up to lOOGbps
  • Long haul transport routes

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brochure

We're So Connected!

Completely Dedicated to Offering You Dedicated Fibre

Your business is the only one to utilize a dedicated fibre. It is totally and exclusively yours and it is probably the only place where we’ll tell you that not sharing is caring. You benefit from a constant and guaranteed speed. Is it security, robustness and speed you’re looking for? Well, you’ve come to the right place!

Easy and Hassle-Free Installation

We take care of everything! With more than 2000 ON-NET buildings and 180,000 in our immediate coverage, our installation delays are among the fastest.

Outside our covered zone? No worries! We can either build to connect you or pass through one of our third-party partners.

Mad Technical Support to Infinity and Beyond

No matter the time of day, you have DIRECT access to our Level 3 technical team who will solve all and any of your connectivity problems. Available 24 hours a day, 7 days a week and 365.25 days a year (yes, we even take into account leap years), you literally have infinite access to our geeks… and beyond!

An SLA that Works for You

Our Service Level Agreement certifies that you get the following:

  • 100% dedicated bandwidth
  • 99.9% availability on local loop
  • 99.99% backbone availability
  • MTTR (mean-time-to-repair) of 4 hours
  • MTTr (mean-time-to-respond with a first diagnosis) of 15 minutes

The Fibrenoire Connection

Eastern Canada has become a hot spot for data centres and tech giants looking for energy-efficiency and reliable infrastructure.


As the pioneer in commercial broadband connectivity, with the largest fibre network exclusively dedicated to businesses, and first to be MEF 2.0 CE in Canada, Fibrenoire is your entry point to Eastern Canada.

From dark fibre to lit services, Fibrenoire's reliable infrastructure coupled with our renowned expertise makes us your partner of choice. Experience the power of fibre connectivity à la Fibrenoire.

Let's Connect and Get You Connected

The largest network dedicated to the needs of Eastern Canadian businesses : Download our brochure

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